Stay at Hotel Encino House in Valle de Bravo, featuring LGBTQ+ friendly amenities, close to Cascada Velo de Novia and Lake Avandaro. Rated 3.9 with 208 reviews.
Visitors appreciate the quiet, nature-oriented setting and comfortable amenities, while noting some service and housekeeping improvements needed.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Located in Avandaro, Valle de Bravo, Hotel Encino House offers a blend of hotel and serviced apartment accommodations suitable for visitors interested in sightseeing and outdoor activities. The property is noted for a rustic style that harmonizes with its forested surroundings, providing easy access to nature and local attractions such as the multi-tiered Cascada Velo de Novia waterfall and nearby Lake Avandaro.
The facilities include amenities like heated pools, jacuzzis, and in-room conveniences such as refrigerators, microwaves, and coffee makers, offering guests a comfortable stay. WiFi connectivity is available, although some guests have mentioned that it could be improved. The property welcomes LGBTQ+ travelers and pet owners alike, as noted in guest comments appreciating the friendly reception and acceptance of pets.
While many reviews mention the cleanliness and quiet environment positively, some highlight areas for improvement, such as better communication from staff and occasional issues with housekeeping. Breakfast is included but is described as simple, with limited space in the dining area and slow service during busy times. Despite these aspects, the location’s proximity to the town center and a nearby river adds to its appeal for those seeking tranquility and nature.
Hotel Encino House is practical for visitors focused on recreation and exploring Valle de Bravo’s natural beauty. Its modest rating of 3.9 based on over 200 reviews reflects a solid option for travelers valuing rustic comfort and natural settings over luxury, with convenient access from the Lic. Adolfo López Mateos International Airport about an hour’s drive away.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Muy bonito, tranquilo, limpio, las albercas son climatizadas, desayuno sencillo incluido, venta de desayunos baratos. Ubicación céntrica, un rio al lado.
I was having a rough experience with Airbnb and Encino house offered me a great room, beautiful clean room and I had a great time.
Muy buen lugar para darse una escapada, tiene todo, camas cómodas, jacuzzi, refrigerador, microondas, agua caliente, cafetera, televisión con plataformas para conectarse y ver lo que quieras, WiFi, y su estilo rústico te hace sentir que estás en plena tranquilidad con la naturaleza, un lugar muy bonito. También tienen paquetes especiales, en nuestro caso el paquete romántico estuvo muy bien, con vino y fruta y decoración de primera. Lo recomiendo mucho .
Muy bien lugar, tienen que mejorar mucho su wifi, la recepcionista nunca estaba y les falta mucha claridad para explicar los beneficios del hotel y las habitaciones. Aún así lo recomiendo mucho
La casa está muy bien pero la limpieza deja un poco que desear ya que cuando llegamos había mucha agua en los pisos recién trapeados y a veces el personal de limpieza hacía caras pero de ahí en fuera todo excelente. Disfrutamos nuestra estancia.
Fuimos en pareja 2 noches y la habitación master es muy limpia y cómoda, agua caliente, cobertores calientitos y la decoración perfecta para la zona (bosque). El servicio de la cafetera se agradece por las mañanas. Lo único que recomiendo es que compren leña a su llegada porque la pedí más noche (8:00pm) y estaba mojada de haber sabido, en las calles venden leña. Para el desayuno lleguen antes de las 10:00 am porque hay poco espacio y el servicio es muy lento al recibir los alimentos. En general lo recomiendo y se ve que están por hacer mejoras.
Excelente lugar, me querían cobrar por llenar el jacuzzi con agua caliente pero se platico y se resolvió! Un lugar muy cómodo! Afuera estaba lleno de arañas pero es entendible es un lugar expuesto no pasa nada
Nuestra experiencia fue muy buena, hicimos la reservación el mismo día y si nos aceptaron, la habitación muy cómoda, baño limpio, en la recepción son muy amables y aceptaron a nuestros perritos. Está a 8 minutos del centro de valle
Based on sightseeing, recreation, and getting around
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